Last Updated: 7/7/2025
Introduction
Vendextify, operating is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website vendextify.com (the “Site”). By accessing or using the Site, you agree to the practices described in this policy.
We are the ‘Data Controller’ responsible for your personal data.
1. The Data We Collect About You
Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
- Identity Data: Includes first name, last name, username or similar identifier.
- Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
- Financial Data: Includes payment card details (these are typically processed by third-party payment processors and we do not store full card details).
- Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data: Includes information about how you use our website, products, and services.
- Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We may also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity.
2. How We Collect Your Data
We use different methods to collect data from and about you, including:
- Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
- Apply for our products or services.
- Create an account on our website.
- Subscribe to our service or publications.
- Request marketing to be sent to you.
- Enter a competition, promotion, or survey.
- Give us feedback or contact us.
- Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources, such as:
- Technical Data from analytics providers (e.g., Google Analytics).
- Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services.
- Identity and Contact Data from data brokers or aggregators.
- Identity and Contact Data from publicly available sources.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
- Where you have given us consent to process your personal data for a specific purpose.
We use your personal data for purposes including:
- To register you as a new customer.
- To process and deliver your order, including:
- Manage payments, fees, and charges.
- Collect and recover money owed to us.
- To manage our relationship with you, which will include:
- Notifying you about changes to our terms or privacy policy.
- Asking you to leave a review or take a survey.
- To enable you to partake in a prize draw, competition, or complete a survey.
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
- To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
- To make suggestions and recommendations to you about products or services that may be of interest to you.
4. Disclosure of Your Personal Data
We may share your personal data with the parties set out below for the purposes described in section 3:
- External Third Parties:
- Service providers acting as processors based in Portugal acting as orangeulogy who provide IT and system administration services, payment processing, and delivery services.
- Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, and insurers based in the UK who provide consultancy, banking, legal, insurance, and accounting services.
- HM Revenue and Customs, regulators, and other authorities acting as processors or joint controllers based in the UK who require reporting of processing activities in certain circumstances.
- Analytics providers (e.g., Google Analytics).
- Marketing service providers (if you have consented).
- Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
5. International Transfers
Some of our external third parties may be based outside the UK and European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the UK/EEA.
Whenever we transfer your personal data out of the UK/EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK government.
- Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK (Standard Contractual Clauses).
- Where we use providers based in the US, we may transfer data to them if they are part of equivalent transfer schemes providing adequate protection.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.
8. Your Legal Rights (Under UK GDPR)
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data (commonly known as a “data subject access request”).
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data (“right to be forgotten”).
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.
- Request restriction of processing of your personal data.
- Request the transfer of your personal data to you or to a third party (right to data portability).
- Withdraw consent at any time where we are relying on consent to process your personal data.
- Complain to the Information Commissioner’s Office (ICO).
If you wish to exercise any of the rights set out above, please contact us using the details in section 12.
9. Cookies
Our website uses cookies to enhance your browsing experience and provide necessary functionality. These include essential cookies from WordPress that are vital for the basic operation of the site (e.g., managing user sessions, shopping cart). We also use analytics cookies, such as those from Google Analytics, to understand how visitors use our site, which helps us improve our content and layout. Other cookies may be used for preferences or marketing purposes. You can manage or disable cookies through your browser settings, although this may affect the functionality of the site. For more detailed information about the cookies we use, please contact us or refer to a separate Cookie Policy if available.
10. Children’s Privacy
Our Site is not intended for children under the age of Your minimum age for placing orders, e.g., 18. We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We keep our Privacy Policy under regular review. Any changes will be posted on this page, and we will update the “Last Updated” date at the top of this policy.
12. Contact Details
If you have any questions about this Privacy Policy or our data practices, please contact us:
Vendextify
108 Chorley New Rd
Bolton BL1 4DH
United Kingdom
Email: [email protected]
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.