SHOPPING INFORMATION

Can I track my order?

Yes, once your order has shipped, you will receive an email with tracking information.

Can I modify or change my order after it has been placed?

Yes, modifications or changes to your order are possible within 24 hours. Please contact our customer support team at support@vendextify.com with your order details for assistance.

Does you offer international shipping?

At the moment, we only offers shipping in multiple countries mention in Shipping Policy. However, we are continuously exploring options to expand our shipping capabilities in the future.

How do I know if an item is in stock?

If an item is out of stock, it will be marked as “Sold Out” on the product page.

What if I receive a damaged or defective item?

We strive to ensure that every product meets our quality standards. However, if you receive a damaged or defective item, please contact our customer support team within 30 days of receiving your order. We’ll be happy to assist you with a replacement or refund. You can read our Return and Refund Policy.

Are your products ethically sourced and environmentally friendly?

Absolutely! We are dedicated to ethical sourcing and sustainability. We maintain close partnerships with our suppliers to ensure fair labor practices and environmentally responsible manufacturing processes. Furthermore, we are constantly seeking ways to diminish our carbon footprint and advocate for eco-friendly initiatives.

PAYMENT INFORMATION

Is my personal and payment information secure?

Yes, our website uses industry-standard encryption to protect your information. We take the security of your personal information seriously and utilize industry-standard security measures to safeguard your data. You can shop with confidence, knowing that your information is protected. If all your data is secure, then you can still read our privacy policy.

What forms of payment do you accept?

At Vendextify, we offer multiple payment methods to ensure a smooth checkout experience:

  1. Credit/Debit Cards
    • American Express
    • Visa
    • Mastercard
  2. Pay Later Options (EU)
    • Klarna
    • EPS
    • Bancontact
    • iDEAL
    • Przelewy24
  3. NFC Mobile Payments
    • Link
    • Google Pay
    • Apple Pay (if applicable)
  4. PayPal
    • A fast and secure payment option for all regions.
  5. Other Payment Options
    • Additional payment methods may vary depending on your region. Check the checkout page for location-specific options.

If you have any further questions about payments or encounter an issue, feel free to contact us at support@vendextify.com. We’re here to assist you!

ORDERS AND RETURNS

Do you accept exchanges?

No, We don’t accept exchanges.

What is your return & refund policy?

We offer a flexible refund policy. If you’re not satisfied with your purchase, you can return it within 30 days for a refund or store credit after receiving your order.

Can I cancel or change my order?

Please contact our customer service team as soon as possible if you need to cancel or make changes to your order.

Do you accept returns?

Yes, I accept returns for defective and non-defective products.
Condition:
Only new products
This includes products that are unopened in original packaging or have never been used

BUSINESS INFORMATION

If you have any questions, feedback, or need assistance, feel free to reach out. Our team is always ready to assist you.

CONTACT US FOR ANY QUESTIONS