Privacy Policy – Vendextify

Effective Date: 28 April 2025

At Vendextify, accessible at Vendextify, your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website or services. By using our services, you agree to the practices described in this policy.

1. Data Controller

Company Name: MUKARRAM ZAHEER LTD
Contact Email: [email protected]

2. Information We Collect

We collect and process the following categories of personal data:

Contact Information: Name, email address, phone number, and shipping/billing address.
Account Information: Login credentials, order history, and preferences.
Payment Information: Payment details (processed securely by third-party providers such as Stripe and PayPal).
Technical Data: IP address, browser type, device information, and cookies.
Communication Data: Correspondence via email or customer service interactions.

3. How We Use Your Data

We use your personal data for the following purposes:

To Fulfill Orders: Process payments, ship products, and provide order updates.
Customer Support: Address inquiries, resolve issues, and provide assistance.
Marketing: Send promotional emails (with your consent) about special offers, discounts, and updates.
Legal Compliance: Meet obligations under applicable laws, such as GDPR and ePrivacy Directive.

4. Legal Basis for Processing

We process personal data under the following legal grounds:

Contractual Necessity: For fulfilling and delivering your orders.
Consent: For sending marketing communications.
Legitimate Interests: For fraud prevention, website improvement, and customer service.
Legal Obligations: To comply with tax, accounting, or other statutory requirements.

5. Sharing Your Information

We may share your data with trusted third parties, including:

Payment Processors: Stripe and PayPal for secure payment processing. Links to their privacy policies can be found here:
Stripe Privacy Policy
PayPal Privacy Policy
Logistics Providers: Shipping carriers to deliver your order.
Service Providers: IT and marketing service providers for website functionality and campaigns.
Legal Authorities: When required by law, such as for fraud prevention or regulatory compliance.

6. Tax Information

At present, Vendextify does not charge any taxes (e.g., VAT) on orders. Customers are solely responsible for any applicable taxes, customs duties, or fees levied by their local authorities.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted or anonymized.

8. Your Rights Under GDPR

If you are located in the UK/EU/EEA, you have the following rights under GDPR:

Access: Request a copy of your personal data.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your data (“right to be forgotten”).
Restriction: Limit how we process your data.
Data Portability: Request transfer of your data to another service.
Objection: Object to processing based on legitimate interests or marketing.

To exercise these rights, contact us at [email protected].

Global Privacy Control (GPC)

We respect browser settings and technologies such as Global Privacy Control (GPC) that signal your preferences for privacy and data sharing. For more details about GPC, visit Global Privacy Control.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality.
Analyze visitor behavior.
Show relevant advertisements.

We use cookies and similar tracking technologies to improve your browsing experience. For more details, refer to our Cookie Policy.

We also use Google reCAPTCHA for security purposes to prevent spam and abuse.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

For more information, please see our Cookie Policy.

10. Data Security

We implement robust security measures, including encryption, firewalls, and secure servers, to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

12. International Data Transfers

If we transfer your data outside the EEA, we ensure an adequate level of protection in line with GDPR requirements, such as using Standard Contractual Clauses.

13. Updates to This Policy

We may update this policy from time to time. Significant changes will be notified via email or our website. The latest version will always be available here.